Meet the Team – Heather McGill

heather

Hi There, My name is Heather and I’ve been working as an Allocation Consultant for 5yrs, I think (time fly’s when you’re having fun)!

Prior to joining C4U I’ve had a long & varied full time career in banking & Sales & Marketing but when I decided to make a lifestyle change & looked for part time work & flexibility, C4U was the perfect fit.  Our CEO Louise Thomson recognises that not one size fits all & therefore we’re all encouraged to be individuals but still work as a team, be professional but still have fun which makes for a great working environment & as the saying goes “if you look after your employees, they will look after your clients” . It’s true, we do and our enthusiasm to help our members wherever possible means they are happy to represent C4U out in the workforce too.

Something not many people would know about me is that my colleagues have affectionately named me H-Dawg because I love R & B music. Basically, all music makes me happy but R & B gets me dancing!

Meet the Team – Bel King

bel-king

Bel King – Senior Allocations Consultant

 

How long have you been with Caring for You?

Hi I’m Bel King (real name is Belinda but shh don’t tell anyone, I’ve always been called Bel and Bells). I’ve been working for Caring for You as an Allocations Consultant for 17 months.

I moved from Perth coming up to six years, with my husband and two sons to be closer to family.

Tell us more!

I’m really into food and wine and back in Perth I managed restaurants. After years in hospitality, I felt it was time for a change so I kinda fell into Admin. I then applied at C4U in Allocations and what a ride that’s been. I really love my job, the girls and the one guy in Allocations make it real easy to show up. You are always greeted with a smile and a few laughs shared throughout the day. When I am not working I love cooking, listening to music and spending time with family and friends.

One of my fav things about C4U is the free food and birthday cake (hahahaha). I’m known as the golden child, which will catch on soon.

All in all I don’t always take myself so seriously, but I pride myself as having a strong work ethic, and being a dedicated team member.

Meet the team – Donna Davey

donna-davey

Meet the amazing Donna, who is our behind the scenes Recruitment Resourcer, who many of you would have spoken to over the phone before. Find out more about Donna and her life outside of C4U.

Who are you?

My name is Donna Davey from Hastings Victoria. I am an Administration Professional and have been in the Health Care Industry for more than 7 years.

Between my fiancé and myself, we have six teenage children and we are kept very busy. I love being busy and adore my gorgeous family.

 

What is your role and how long have you been working with Caring for You?

I have been with C4U for close to 2 years. I am currently the Recruitment Resourcer, responsible for sourcing and screening applications for agency employment. I have taken on a few different roles with C4U including Recruitment Consultant and Allocations Consultant.

 

What do you love about your position with Caring for You?

I love talking with new people every day and helping potential members reach their dreams of working in the healthcare industry. I love the challenges and diversity that comes with this role with the variety and constant learning opportunities.

 

What do you love about working with Caring for You?

I love the amazing office space that I am privileged to work in and all the people I work with, we have an amazing team!

 

What do you like to do in your spare time/days off?

I love spending time with my gorgeous family. I love going shopping and going out for dinner with my gorgeous fiancé.

Meet the team – Kelly Lewindon

Kelly Lewindon

Who are you?

My name is Kelly Lewindon, from Mitcham, Vic

 

How long have you been with Caring for You?

I joined caring for you in 2013 after working in Aged Care for 8 years as an EEN.

 

What is your position and what do you like about it?

I am the Relationship and Business Development Manager of Caring for You. I really enjoy my role as I am able to apply both a managerial and clinical focus in the daily operations of the organisation. I love that I am able to combine my passion for nursing with the corporate aspects of the business development role, and that I am able to engage with both our nurses and our clients in this position, it is such a diverse role.  I work with an amazing team of talented people who make every day enjoyable.

 

What do you like to do in your spare time/days off?

In my spare time I…….I don’t have any spare time…I’ve got three kids!

Meet the Team – Grace Thomson

Grace - meet the team

Who are you?

My name is Grace Thomson, I am a honest, and hard-working person and take pride in always completing my work to the best of my ability.

How long have you been with Caring for You?

I have been with Caring for You since 2008, while I was still at school I worked in the office, completing casual work as required, and over the summer break. After graduating in 2011 I began working with Caring for You full time as an allocations consultant in between studying a double degree at university in Nursing and Psychology.

What is your position and what do you like about it?

I’m a Senior Allocator, with a portfolio in IT.

I love the constant challenge that allocations provides. No two days are the same and I’m kept on my toes by the dynamic environment that requires you to be both effective and efficient, while maintaining a rapport with clients and members alike!

It would also be amiss for me not to mention the brilliant team I work with day in and day out – they make the good days fun and the bad days bearable! No matter the kind of day we’re having we always manage to pull together to do the work to the best of our ability, and keep joking along the way!

What do you like to do in your spare time/days off?

When I am not in the office or at Uni I am keeping physically active at the gym or riding my horse, or spending quality time with my family and friends.

Meet the Team – Kye Tenace

Kye

Caring for You is so successful not only because we have a wonderful team of nurses out on the field working at facilities, but also because we have an amazing team of staff working behind the scenes in our offices across VIC and QLD.
This month we would love to highlight Kye who works at our Geelong office!

Who are you?

I am Kyelin Tenace (formerly Knight) from Geelong, VIC. I have an amazing support network of family and friends.

Like anyone else, a lot of what I do and how I think has been shaped by my family, friends and my overall life experiences.

I am also defined by my curiosity and my constant thirst for learning new things.

How long have you been with caring for you? 

I started working as a personal care attendant with caring for you in 2013 while I was studying to be a registered nurse.

I then went off to do my acute training in a post-surgical and gen/med ward. I only recently came back to caring for you in November 2015.

What is your position and what do you like about it? 

I am a recruiting consultant at our Geelong office and I am also a registered nurse, doing nursing shifts with caring for you.

There is so much to like about my job and working for Caring for you.

The list goes on, but I will try to keep this short:

  • I enjoy the challenge and the constant ever-changing healthcare world that will forever keep my mind active
  • I love the balance of my clinical and office duties
  • The ability to heal and comfort a person
  • My co-workers….what’s not to love about being surrounded by an awesome bunch of fun and caring professionals
  • The patients and residents – they are a treasure trove of history and knowledge.
  • The gratitude received from patients and their family with the gift of a thankful look, hug or kind words for looking after them and/or their loved ones

What made you want to become a nurse? 

Because I have always had a deep rooted passion for wanting to make a profound deference in someone’s life.

After interviewing many seasoned and incredible nurses, carers & midwives I can say with confidence that this is a universal desire in all nurses.

What do you like to do in your spare time/days off? 

When I am not in the office or doing nursing shifts I am either at a yoga studio or spending quality time with my family and friends.

If you are based in Geelong and would like to make contact with Kye please contact her via email at kye@caringforyou.net.au

 

4 Ways To Put A Smile On Your Patient’s Face

4 Ways To Put A Smile On Your Patient’s Face

Keeping your patient happy is rewarding in so many ways – it’s a win-win situation. It’s good for morale – both yours and the patient’s and you can make a difference in someone’s life, no matter how small or big the impact.

It can help with getting shifts– positive and excellent customer service equals positive word of mouth means you are more likely be asked to come back.

It’s about treating patients as human beings, letting them know that you care about them and the positive effect of cheerful and happy patients to make your day!

Here are five small ways to put a smile on your patients face!

1. Research Your Patient

Before entering the room with the patient, do a little research. Understand what they are going through, as most patients don’t want to repeat themselves. Make them feel like a person, not just another patient. Listen to what they have to say and listen to their concerns, it’s all about making a difference – small or big.

2. Give Compliments

Who doesn’t love hearing a compliment? Its one sure-fire way to make a patient smile (and a hidden bonus of making you smile too!) Patients may feel self-conscious having someone else around. Put them at ease with a compliment.

3. Small Talk

When you see your patient, you don’t have to get straight to business! Have a little chat, ease their nerves. Ask them about the weather, what they did on the weekend or if they have any events coming up that they are excited about. This will put your patients mind at ease, and make them feel human.

4. Most importantly – put a smile on your face!

Smiling is contagious! If you are always greeting your patients with a smile on your face, they are much more likely to greet you with a big smile.

 

What other ways can you put a smile on a patients face?