Centre Stage with Maria Warburton

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Maria Warburton, Hamilton Island Competition Winner

It is with great pleasure that we introduce you to one of our fabulous Island Holiday winners, Maria Warburton. Maria has over 10 years’ experience as a registered nurse and has worked with Caring for You on and off over this time.

Let’s get to know Maria a little better …

So, Maria, what gets you out of bed in the mornings?

After losing my husband 2 years ago, I came to the conclusion that you have to enjoy what today brings as there may not be a tomorrow.

What’s the most interesting thing about you that we wouldn’t learn from your resume alone?

I have 4 grandchildren and I play golf most Saturdays.

Golf Hole
Maria playing golf on Hamilton Island
Maria playing golf at Hamilton Island

What is your favourite part about working for C4U?

The flexibility to spend more time with my family.

What drew you to C4U initially?

I worked for C4U 10 years ago and the staff were always friendly, and they offer the opportunity to work across different areas of Nursing.

Why would you recommend C4U?

No other company that I know of would offer their staff the opportunity to win something as amazing as a trip to Hamilton Island 😊

And lastly, best thing about winning the Hamilton Island Trip?

After what I have had happen in my personal life in the last 2 years, it gave me the opportunity to get away and relax and meet some amazing people who also work for C4U!

 

Thank you Maria, we are pleased that we were able to add a little fun and relaxation into what has no doubt been an emotional time for you over the past 2 years. We are very proud to have you on our team and we loved your photos!

 

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Meet the Team – Heather McGill

heather

Hi There, My name is Heather and I’ve been working as an Allocation Consultant for 5yrs, I think (time fly’s when you’re having fun)!

Prior to joining C4U I’ve had a long & varied full time career in banking & Sales & Marketing but when I decided to make a lifestyle change & looked for part time work & flexibility, C4U was the perfect fit.  Our CEO Louise Thomson recognises that not one size fits all & therefore we’re all encouraged to be individuals but still work as a team, be professional but still have fun which makes for a great working environment & as the saying goes “if you look after your employees, they will look after your clients” . It’s true, we do and our enthusiasm to help our members wherever possible means they are happy to represent C4U out in the workforce too.

Something not many people would know about me is that my colleagues have affectionately named me H-Dawg because I love R & B music. Basically, all music makes me happy but R & B gets me dancing!

Meet the team – Kelly Lewindon

Kelly Lewindon

Who are you?

My name is Kelly Lewindon, from Mitcham, Vic

 

How long have you been with Caring for You?

I joined caring for you in 2013 after working in Aged Care for 8 years as an EEN.

 

What is your position and what do you like about it?

I am the Relationship and Business Development Manager of Caring for You. I really enjoy my role as I am able to apply both a managerial and clinical focus in the daily operations of the organisation. I love that I am able to combine my passion for nursing with the corporate aspects of the business development role, and that I am able to engage with both our nurses and our clients in this position, it is such a diverse role.  I work with an amazing team of talented people who make every day enjoyable.

 

What do you like to do in your spare time/days off?

In my spare time I…….I don’t have any spare time…I’ve got three kids!

Meet the Team – Grace Thomson

Grace - meet the team

Who are you?

My name is Grace Thomson, I am a honest, and hard-working person and take pride in always completing my work to the best of my ability.

How long have you been with Caring for You?

I have been with Caring for You since 2008, while I was still at school I worked in the office, completing casual work as required, and over the summer break. After graduating in 2011 I began working with Caring for You full time as an allocations consultant in between studying a double degree at university in Nursing and Psychology.

What is your position and what do you like about it?

I’m a Senior Allocator, with a portfolio in IT.

I love the constant challenge that allocations provides. No two days are the same and I’m kept on my toes by the dynamic environment that requires you to be both effective and efficient, while maintaining a rapport with clients and members alike!

It would also be amiss for me not to mention the brilliant team I work with day in and day out – they make the good days fun and the bad days bearable! No matter the kind of day we’re having we always manage to pull together to do the work to the best of our ability, and keep joking along the way!

What do you like to do in your spare time/days off?

When I am not in the office or at Uni I am keeping physically active at the gym or riding my horse, or spending quality time with my family and friends.

4 Ways To Put A Smile On Your Patient’s Face

4 Ways To Put A Smile On Your Patient’s Face

Keeping your patient happy is rewarding in so many ways – it’s a win-win situation. It’s good for morale – both yours and the patient’s and you can make a difference in someone’s life, no matter how small or big the impact.

It can help with getting shifts– positive and excellent customer service equals positive word of mouth means you are more likely be asked to come back.

It’s about treating patients as human beings, letting them know that you care about them and the positive effect of cheerful and happy patients to make your day!

Here are five small ways to put a smile on your patients face!

1. Research Your Patient

Before entering the room with the patient, do a little research. Understand what they are going through, as most patients don’t want to repeat themselves. Make them feel like a person, not just another patient. Listen to what they have to say and listen to their concerns, it’s all about making a difference – small or big.

2. Give Compliments

Who doesn’t love hearing a compliment? Its one sure-fire way to make a patient smile (and a hidden bonus of making you smile too!) Patients may feel self-conscious having someone else around. Put them at ease with a compliment.

3. Small Talk

When you see your patient, you don’t have to get straight to business! Have a little chat, ease their nerves. Ask them about the weather, what they did on the weekend or if they have any events coming up that they are excited about. This will put your patients mind at ease, and make them feel human.

4. Most importantly – put a smile on your face!

Smiling is contagious! If you are always greeting your patients with a smile on your face, they are much more likely to greet you with a big smile.

 

What other ways can you put a smile on a patients face?

Why Aren't I Getting Any Shifts

Why Aren’t I Getting Any Shifts?

Recently we’ve had some of our wonderful nurses in the Caring For You community ask us: Why aren’t I getting any shifts? Although we have plenty of shifts available, there might be some reasons as to why you are limited to securing these shifts. We’ve put together these tips to help you overcome these limitations and get more shifts!

Make sure that your availabilities are up-to-date

Are you using the Caring For You Members app? If not, you should be! The app provides a convenient way to enter your shift availability. You can find out more about the app here. Some key points to note about choosing your availabilities:

  • Use the Standby Option. This option can be selected when entering your availabilities – it prioritises you for shifts in your area when available and indicates to allocations staff you are ready and waiting for a shift. If circumstances change and you are no longer 100% certain you will be available to pick up a shift – please make sure you turn your standby ‘off’ as whilst this function is turned on you may be confirmed to a client prior to notification of the shift.
  • Remove your availabilities when you are no longer available. This automatically increases your chance of being contacted for a shift when you are actually available.
  • Availability notes can always be used to indicate the certain start or finish times you may require from day-to-day (i.e. AM shift till 1300 or PM shift from 1600 onwards). This helps allocations team offer prioritise you for shifts that suit your specific availabilities, rather than calling for shifts that start or finish outside of your available hours.
  • If you have no Internet access – you may always call to say you’re no longer able to work and the allocations teams are more than happy to remove your availabilities on your behalf.

Give us a call to change your preferences

  • Call and have a chat with the allocations team about missing out on shifts! Often preferences you’ve selected during your interview are limiting your shift offers (travel distance, restriction of late and/or early calls)
  • Call allocations and let them know on days you’re definitely available/waiting for a shift, so they can keep you in mind when shifts become available!

Keep your phone close to you

  • So when allocations do call/send a message about a shift, you receive and can respond to it straight away: facilities want to know as soon as possible whether their staff deficits have been filled, so we often cannot wait to hear back from you, and have to keep moving through the list of available staff – answering your phone is the best way to ensure receiving a shift!

If you have any more questions regarding shifts, please feel free to reach out to us!

5 Ways You Can Gain Respect at Work

5 Ways You Can Gain Respect at Work

Everyone deserves the same level of respect in the workplace. This may seem simple but how do we become respected in the workplace when it doesn’t always come that easily?

Respect needs to be earned. But how, you may ask? It all stems down to the saying, treat people how you want to be treated.

Here are five ways you can gain respect at work from your co-workers:

1. Show up to work.

This is probably stating the obvious but actually showing up to work can go a long way. However, if you really want to be respected in your workplace, show up a little bit earlier than your starting time. This will help improve the transition over shift change and your co-workers will love you for it. Don’t let punctuality or non- attendance become a problem for you in the workplace, instead show that you are reliable – come prepared and ready to work.

2. Promote education

Promote a strong team mentality and communal learning within your workplace. Feel free to share your knowledge with your co-workers but don’t over do it; no one likes a know-it-all. Don’t be afraid to ask for advice and suggestions from your co-workers and be open to change.

3. Communicate confidently.

Effective communication is essential in the workplace. Show confidence in your words, tone and body language. Make sure you speak clearly to your co-workers and don’t be condescending.

Most importantly, try to avoid gossip at all costs. It’s inevitable that gossip will occur in a busy workplace, but these conflicts are unnecessary so don’t get involved with it. Your co-workers will respect you more for this, as you will be seen as more trustworthy.

4. Praise others for their good work

If you promote a positive workplace, it will eventually have positive effects on your co-workers. A simple way you can do this is by praising others for work well done. Notice the little things that your co-workers do well and mention it to your co-workers. These little encouragements will lift the spirits in a workplace and encourage everyone to work well and promote high standards.

5. Go the extra mile.

We would say that the best way to gain respect in your workplace is to do your job and to do it well. There is always be someone who puts in more than anyone else – be that person. Prove to your co-workers that you are capable and trustworthy by completing tasks on time and to an exceptional standard.

What would you add to the list?